Our Services

in Germany and Europe!

Together with our network partners, we offer shipping options as needed, processed via the central hub in Fulda and the two regional hubs and trackable at any time with Track & Trace.

24-hour service / Overnight (OV)

Delivery occurs within 24 hours during normal business hours.

Naturally, you can also access the current status of your shipments and consignments online at any time. Our modern IT makes it possible.

24-hour service by 12 noon / (OV12)

Delivery is within 24 hours, up to the binding time limit.

Naturally, you can also access the current status of your shipments and consignments online at any time. Our modern IT makes it possible.

24-hour service by 10am (OV10)

Delivery is within 24 hours, up to the binding time limit.

Naturally, you can also access the current status of your shipments and consignments online at any time. Our modern IT makes it possible.

24-hour service by 9am (OV9)

Delivery is within 24 hours, up to the binding time limit.

Naturally, you can also access the current status of your shipments and consignments online at any time. Our modern IT makes it possible.

Fixed-time-service

Our fixed delivery dates are met precisely. They are not delivered earlier or later. Fixed delivery dates have a minimum duration of 48 hours, optionally also until 12:00 or 10:00.

Naturally, you can also access the current status of your shipments and consignments online at any time. Our modern IT makes it possible.

Economy

Delivery occurs with a minimum duration of 48 hours without a binding time of day.

Naturally, you can also access the current status of your shipments and consignments online at any time. Our modern IT makes it possible.

VTL private (B2C)

Our national, web-based product for your private customers. An automated process enables the statement of the preferred delivery time by the recipient.


Automated B2C product enables preferred dates

Whether it is a washing machine, bike or a garden fence – after partner depots or traders have registered the shipment via the communication platform myVTL the end customer receives an automatic e-mail with a link to dispatch handling on the myVTL-platform. He then has the flexibility to select simply and reliably, at any time, on the PC or mobile on the smartphone when the shipment should be delivered in the next three days, in the morning or in the evening, or if he wishes, to collect the goods himself from the depot. The corresponding VTL depot automatically receives the appointment selected by the customer, communicated by myVTL. This means there is no requirement for the tiresome procedure of arranging delivery dates via telephone – the automated dispatch and receipt processing makes the process considerably simpler and more reliable sender and recipient. Naturally, myVTL also includes the shipment tracing feature Track and Trace.

 

In addition, our general cargo network offers Value Added Services for procurement and distribution logistics, as well as for GGVS-/ADR-cargo:

Procurement logistics

Throughout Europe we undertake the key elements of supply – from purchasing to ordering and calling, transport, storage and provision.

Transportation of GGVS-/ADR-cargo

Special trips to customer specifications are transported safely and according to regulations by our general cargo co-operation. Including customs processing across Europe.

Cash-on-delivery-service

In addition to cash or cheque collection, VTL also offers the optional “Quick” cash on delivery for accelerated cash flow. We also offer this service throughout Europe.

Central billing

On request, VTL will undertake centralised invoicing for you. This simplifies your operational organisation, particularly internationally, and increases efficiency.

 


Pan-European shipments

You will find our European partners on our overview map.

We operate exclusively in accordance with the Allgemeine Deutsche Spediteurbedingungen 2017 – ADSp 2017 – (German Freight Forwarders’ Standard Terms and Conditions 2017) and have signed the forwarding insurance.

Note: In clause 23 the ADSp 2017 deviates from the statutory liability limitation in section 431 German Commercial Code (HGB) by limiting the liability for multimodal transportation with the involvement of sea carriage and an unknown damage location to 2 SDR/kg and, for the rest, the customary liability limitation of 8,33 SDR/kg additionally to Euro 1,25 million per damage claim and EUR 2,5 million per damage event, but not less than 2 SDR/kg.

For international consignments CMR applies:

Convention on the Contract for the International Carriage of Goods by Road (CMR) [121kB]


Your contact

Johanna Birkhan
Member of the management /
Authorised signatory
Tel. +49 661 9768-0
Johanna.Birkhan@vtl.de